By placing an order through Little Rocket Design & Illustration’s online store, you understand and agree that you are bound by these Terms

PRICING & PAYMENTS

All product prices on Little Rocket Design & Illustration’s online store are in New Zealand Dollars ($NZD) and are inclusive of GST, and exclusive of delivery costs.
via PayPal.  We do not record your credit card details and Paypal is a trusted and secure gateway for online payment.
All prices are in New Zealand dollars (NZ$). All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

AVAILABILITY
All items on Little Rocket Design & Illustration’s online store are subject to availability. We will inform you if the goods you have ordered are not available.

ONLINE PROCESS
We must receive payment of the full price for the goods before your order can be accepted. Once your payment has been received we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Items will then be dispatched once payment has been received.

PRIVACY &  SECURITY
You may give us information about yourself, such as your name, address, email address and telephone numbers, when you make a purchase from us. If you do not give this information, we may not be able to provide products to you.
Little Rocket Design & Illustration collects customer information so that we can process your orders as efficiently and quickly as possible. All your information is kept secure and we will not disclose, share or sell this information to other parties under any circumstances.
We do not record or hold copies of credit card details; payments are processed by PAYPAL which uses the top of the line SSL technology to keep your information safe, Paypal is one of the worlds most secure payment gateways available.

FAULTY ITEMS
Returns of faulty items will only be accepted if the goods were faulty when delivered to you; Little Rocket Design & Illustration checks your purchase thoroughly for any faults before delivering them to you. All items returned as faulty will be inspected on receipt and any items deemed subject to general wear and tear will not be accepted as faulty.
Please contact us first if you need to return a faulty item. Return of faulty items must be received within 7 days from the date of you parcel delivery. We will then send you a replacement or offer you either a Little Rocket Design & Illustration store credit or a refund to the value of the item at the time of purchase.
Postage charges on returns are not refundable. Return postage of items is at customers cost.
International customers must pay for all postage of returns.

ACCURACY OF PRODUCT INFORMATION
We take every care to ensure that the description of our products are correct at the time of publication. Prices in the online store are current at time of display and subject to change without notice.

WARNING: Colours shown on your computer monitor may vary slightly. This is a result of the flux capacitor installed in your computer monitor and does not necessarily represent final printing colour….but seriously…unless you have a fandangled colour calibrated screen, the colours may ever so slightly vary to the ones we have chosen and printed.

USE OF THE SERVICE BY YOU
Your right to use the Service is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Service.

You may not download, modify, transmit, or otherwise use any material from the Service for public or commercial purposes.

The Service’s content, information and advice are free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.

Other than connecting to the littlerocketdesign.co.nz servers by HTTP requests using a web browser, you may not attempt to gain access to littlerocketdesign.co.nz servers by any means including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.

You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, littlerocketdesign.co.nz and/or the Service.

DELIVERY

Please be very careful when entering your address, if your package is delivered to the wrong address or returned to Little Rocket Design & Illustration because of incorrect spelling or information Little Rocket Design & Illustration takes no responsibility for the recovery or replacement of your item.

If your package is returned to Little Rocket Design & Illustration we will happily resend this at the customers cost.

If your item is incorrectly delivered to the wrong address through no fault of the customer Little Rocket Design & Illustration will work with you and the local postal service to rectify the issue. Please be aware that Little Rocket Design & Illustration will only replace your package if it is found to be a fault with our systems. Please understand that we do our utmost to ensure that your package is correctly addressed and labeled for safe delivery however we can not control the local postal service in your area and can not be held accountable for issues that may arise once the parcel is with the courier/local postal service.

 

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